Appointments Are Preferred. Walk-Ins Are Welcome But Must Yield To Appointments.

Booking your appointment

1. Choose one of three Locations: King of Prussia, Wayne, or Wynnewood.

2. Choose the Appointment Category. Multiple bookings can be made in order to accomodate the number and type of garments. Exclusivity cannot be offered.

3. Choose Staff Selection. Note that not all staff have full category availability.

4. Choose Date and Time Slot.

5. Provide Your Information. Full name, email address, phone number, and wear date.

6. Provide a brief description of the garment and the work you would like to have done in the "Important Information for Your Pinning Specialist" box.

7. Wait for a confirmation email and/or text from SewRob. We will respond within one business day.

Preparing for your appointment.

• Garments are required to be cleaned prior to fitting or repair to ensure proper outcomes.

• Bring all accompanying accessories to complete your outfit such as shoes and undergarments to ensure a proper fit.

• Specialized appointments are subject to a consultation fee.

• Repair orders are subject to assessment fees.

• Please see our Pricing page on our website.

• After fitting / drop off, your order goes through processing. A detailed invoice may be emailed, and Approval may be required. If a processed invoice is cancelled, there will be a $15.00 cancellation fee per item.

• Due dates are issued, but we will send an email confirmation when your order is ready.

• All orders must be paid in full at time of pick up. Pay-as-you-go orders that require multiple fittings require payment at each fitting.

• Accepted payment methods are: cash, check payable to SewRob, credit and debit cards will have a 3% convenience fee applied, American Express is not accepted.

• Appointments are preferred for in store try on for completed orders.

• We offer a 21 day warranty on our work from the completion notification date.

• After the second do-over attempt, SewRob will decline the work as a do-over. You will be charged for the third attempt onward.

Turnaround Times

Turnaround Times are Dictated by Volume and are Conditional and Seasonal.

Express Specific Wear Dates, to Ensure We Can Accommodate Your Deadline.

• Single item with a single operation: 3 - 4 Days.

• Three to six items: Basic taper and/or hem work: 2 weeks.

• Six to ten basic items or three to six complex items: 3 - 4 weeks.

• Gown needing upper body work only: 3 - 4 weeks, fitting required.

• Gown needing hem work: 4 - 5 weeks. Additional fitting required.

• Gown needing body AND hem: 6 - 8 weeks. 1 - 3 fittings required.

• Orders requiring cleaning before work: 5 - 7 weeks.

• Speciality fabric orders: 7 - 9 weeks. Swatching required.

• Partial Custom work: 7 - 10 weeks. 1 - 2 fittings required.

• Full Custom Work: 6 - 9+ Months. 1 - 4 fittings required.

• Wedding gown: 10 weeks. 3 minimum fittings required.

Expedited Order Fees (Per Item, Based On Complexity):

10 - 14 Days: $35 - $45

7 - 9 Days: $45 - $65

1 - 6 Days: $65 - $100

Gowns: $150 - $350